Technical Support

Our experienced technical support engineers are here to assist you before, during, and after installation. From identifying potential issues early to providing on-site assistance and post-installation support, we’re committed to ensuring a smooth and hassle-free experience.
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Support

Our comprehensive support includes:

  • Pre-installation equipment modifications​
  • Installation guidance​
  • Fault-code identification and assistance​
  • On-the-job troubleshooting advice​
  • Controls support​
  • On-site technical assistance​
  • Post-installation technical support

Our engineers are among the best in the industry. If you’ve purchased equipment from us or are in the process of doing so, don’t hesitate to speak to our experts.

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Free Next Day Delivery*

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In-house Technical Team

In-house Technical Team

Specialist support when you need it
Trusted local experts

Trusted local experts

Talk to our specialists in your local branch.

Services to Enhance your Business

We offer a range of services from training courses to our comprehensive warranty support. We are committed to providing the expert assistance you need.

Design

No matter the size or complexity of your air conditioning or heating project, our design team will turn your requirements into cost-effective, energy-efficient solutions you can rely on.

Smart Quoting System

Every quote we send out contains links to the technical submission for the units specified, giving you all the technical information you need, all in one place.

Equipment Specialists

Our team has been delivering heating and cooling solutions for over 20 years. We leverage our experience and technical expertise to help you find the right equipment for your project.

Commissioning

Our commissioning engineers are trained and experienced in ensuring your equipment operates correctly. We collaborate with manufacturers and use their service checkers to record all readings.

Technical Support

Our technical engineers are among the best in the industry, available for assistance by phone or onsite if needed.

Accessories and Spare Parts

We hold large stocks of accessories and spare parts, allowing us to quickly provide pricing and availability. We offer various dispatch options based on the urgency of your needs.

Training Courses

Our training centre features the latest technology, enabling you to learn to design, install, and commission air source heat pumps with current practices. With over 40 years of experience, our trainer is well-equipped to guide you.

Warranty

Reliable products all backed up with outstanding warranty schemes for complete peace of mind as a specialist distributor of Panasonic, Fujitsu and Daikin air conditioning and heating products. 

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