Frequently Asked Questions

Check out our FAQs for answers to the most common questions when shopping with Oceanair. If you can't find what you're looking for, feel free to reach out, and we'll get back to you as soon as possible.

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What are the benefits of registering for an account?

Customers who register for an account may be eligible for a credit account (subject to criteria).

Additional benefits include:

•Free local delivery with no minimum spend

•A dedicated account manager

•Online account management for invoices, order history, and payments

How do I register for an account online?

You can register for an account by clicking here.

What can I do when logged into my online account?

Your online account allows you to:

  • Manage account details
  • View and download invoices
  • Track order history
  • Make payments at your convenience

Can I buy products online?

Yes, some products are available for online purchase. However, certain technical products require consultation with an account manager to ensure you get the correct solution for your project. These products cannot be added to your basket and must be ordered through your manager.

Do you offer installation services?

No, we do not offer installation services. However, we have a great technical team
and can provide expert guidance to support your professional installers through the process.

Can anyone purchase from Oceanair?

Yes, we serve both trade professionals and the general public.

Do you offer warranty support?

Yes, we provide warranty support. Please email our warranty team; warranty@oceanairuk.com for assistance.

Are all branches the same?

No, our branch facilities vary.

For details on services available at your local branch, please visit our [Branch Pages] (insert link).